Role
Tennis Ireland is seeking an experienced and highly organised HR & Operations
Coordinator to join the Operations team. This is a diverse and rewarding role responsible for
leading day-to-day HR operations while also providing support across organisational
operations. The successful candidate will act as a key support to the Operations Manager and
will play an important role in ensuring the smooth and effective running of Tennis Ireland’s
people, governance and business operations activities. The successful candidate will report
to the Tennis Ireland Operations Manager.
Key Duties and Responsibilities
HR & Operations Coordinator Responsibilities:
• People Strategy & Culture: Support the implementation and development of the
Tennis Ireland People Strategy and contribute to HR strategic initiatives.
• Recruitment: Handle the end-to-end recruitment process including job specification
creation, posting job advertisements, screening candidates, creating scoring matrices
and scheduling and conducting interviews.
• Employee Onboarding: Complete employee reference checks and ensure that the
relevant onboarding documentation is obtained including safeguarding training and
garda vetting compliance. Complete the employee induction and coordinate IT system
and payroll set-up to ensure a seamless integration to the organisation. Prepare and
issue contracts.
• Employee Records: Maintain accurate and up to date employee records on our HR
management system (HR Locker).
• Training Needs Analysis: Identify training needs, research and coordinate training
delivery and maintain training records.
• Leavers Process: Manage the full leaver process, including conducting exit interviews
and providing necessary final payroll adjustments.
• Succession Planning: Support the leadership team in succession planning and talent
development initiatives.
• Performance Management: Support the leadership team with the performance
management processes providing necessary training, coaching and guidance as
required. Monitor the employee probation and performance review process and
support managers in delivering meaningful, values and behaviour-based feedback and
employee development planning.
• HR Policies & Procedures: Stay abreast of industry best practices and changing
legislation and update policies and procedures accordingly. Provide HR support and
advice on policies and procedures to all employees. Provide support and guidance in
employee relations matters including disciplinary, grievance and attendance
management processes.
• Reporting: Provide regular HR reports / presentations to the CEO, leadership team
and the HR Remuneration Sub Committee.
• HR Continuous Improvement: Support the delivery of recommendations arising from
organisational reviews, governance assessments and continuous improvement
initiatives.
• Employee Engagement: Develop and implement employee engagement strategies
to create a strong workplace culture. Assess employee satisfaction through annual
employee engagement surveys. Design and coordinate the staff day agenda,
presentation and format working in close alignment with the CEO and Operations
Manager.
• Tennis Ireland Values & Behaviours: Champion the organisation values (integrity,
inclusiveness, community, excellence) and behaviours (leadership, respect, nurture,
standards) ensuring that they are embedded across recruitment, performance
management, learning and development and employee engagement activities.
Operational and Governance responsibilities:
• Provide deputy company secretarial support, including board pack preparation,
minute-taking, action tracking, and attending board meetings as required.
• Act as deputy to the Operations Manager, providing operational support and cover
during periods of leave and absence.
• Support the planning, coordination and delivery of organisational projects.
• Assist in the preparation of presentations, reports and briefing papers for the CEO,
Leadership Team and Board as required.
• Support the day-to-day operations of Tennis Ireland including liaising with suppliers,
IT, contractors and the management of key data and information.
• Ad hoc duties or project work as the role evolves.
About Tennis Ireland
Founded in 1908, Tennis Ireland serves as the National Governing Body for the sport of tennis
in Ireland. It comprises 192 affiliated clubs and a growing community of over 100,000 players.
Tennis Ireland has a dual remit to sustain and grow our large tennis community, and to provide
the necessary pathways and performance ecosystem for young players who aspire to play on
the professional tennis tour. Tennis Ireland is at a key growth and inflection point, advancing
its strategic ambitions to build resilience, drive inclusivity, and ensure operational excellence
across the sport.
Tennis Ireland stages Pro Tour events including the Irish Open Championships and selects
teams to participate in the Billie Jean King Cup, Davis Cup and other international events at
Junior, Senior and Masters level. Tennis Ireland also supports the delivery of a wide range of
competitive, educational and development tennis programmes at local, provincial and national
levels all across the island of Ireland. Hence our purpose is to give everyone the game of their
life.
Experience Required
• Minimum 5 years’ relevant HR Operations experience with relevant 3rd level HR
qualification.
• Thorough knowledge of current employment legislation and its application.
• Excellent Microsoft Office skills, particularly in Word, PowerPoint, Teams and Excel.
• Ability to handle confidential information with discretion and professionalism.
• Experience managing multiple projects and competing priorities.
• Strong report writing, presentation and administrative skills.
• Excellent organisational and planning skills.
Desirable Criteria
• Experience with HR Locker or other similar HR system an advantage.
• Experience in a Deputy Company Secretary or Governance role.
Key Qualities:
• Excellent people skills.
• Strong work ethic and ability to work in a dynamic environment.
• Flexible and adaptable attitude.
• High attention to detail.
• Handling of sensitive information using discretion and confidentiality.
• Team player with ability to work on own initiative as well as in a small team.
Additional Information
● This is a two-year fixed term contract, subject to a successful 6-month period of
probation.
● The position will incorporate the need for flexible working hours, including occasional
evening and/or weekend work.
● This is a full-time position based on a 37.5-hour working week.
● The successful candidate will be based primarily at our Head Office on the Sport
Ireland Campus in Blanchardstown, Dublin, with the opportunity to work remotely in
line with organisational policy and business requirements.
Remuneration: Depending on experience.
Letter of application and CV should be sent by email to hr@tennisireland.ie no later
than 5:00pm on Tuesday 25th August 2026. Please reference ‘HR & Operations Coordinator
Role’ in the subject line. Late applications will not be accepted.
All candidates must have existing valid permission to live and work in Ireland unrestricted.
Appointment will be made subject to satisfactory Garda Vetting, Safeguarding and suitable
reference checks.
Tennis Ireland is an equal opportunities employer.
VACANCY: HR & Operations Coordinator
