Swim Ireland is the National Governing Body (NGB) for Swimming, Water Polo, Diving and associated Aquatic Disciplines on the island of Ireland. Swim Ireland’s Head Office is based at Irish Sport HQ, National Sports Campus, Blanchardstown, Dublin 15 with circa 60 employees. Swim Ireland’s remit as a Governing Body is to increase participation, run the competitive aspect of our sport and to provide a framework for regulation. For further information, please see our website at www.swimireland.ie.
Role and Reporting Structure
In an exciting development, Swim Ireland is currently expanding pool operations to operate an additional leisure facility in Askeaton, County Limerick. We are now seeking a friendly, professional, and organised Receptionist to join our front-of-house team. As the first point of contact for our members and guests, reporting into our Pool & Gym Managers, you will play a key role in ensuring everyone feels welcome and supported. We pride ourselves on delivering excellent customer service and creating a positive experience for all our visitors.
Swim Ireland’s selection process aims to ensure that we get the right people recruited into the right role. We want to ensure that you have the best opportunity to display your skills and experience. Swim Ireland has identified Core Values that we consider to be integral to delivering exceptional service to our stakeholders. These Core Values are;
- Skills, Professionalism, Knowledge
- Wellbeing & Inclusivity
- Integrity and Excellence in Governance
- My Passion, Our Vision
- Teamwork & Collaboration
If selected for interview, you will be provided with a candidate support pack giving you information and guidance on the selection process.
Key Areas of Responsibility
- Greet and assist customers in a warm and professional manner
- Manage bookings, memberships, and payments using our point of sale system
- Answer phone calls and respond to email inquiries
- Maintain a clean and organised reception area
- Provide information about facilities, classes, and events
- Support other team members and assist with administrative tasks
Education and Experience
- Excellent communication and interpersonal skills
- Strong organisational abilities and attention to detail
- IT skills (e.g., Microsoft Office, Legend Point of Sale system or comparable system)
- Previous customer service or receptionist experience preferred
Key Qualities
- Ability to work flexible hours, including evenings and weekends
- Patience, enthusiasm, and a positive attitude.
- Ability to work independently and as part of a team.
- Ability to manage sensitive and confidential information with discretion.
- Strong work ethic, flexibility, and adaptability.
Benefits
- Access to leisure centre facilities
- Training and development opportunities
- Supportive team environment
- Pension scheme
Essential Requirements
- Be eligible to work in Ireland on a full-time basis.
Applicants should note that this list is not exhaustive and is subject to change as required as appropriate.
Remuneration and Location
- The package will include a salary commensurate with qualifications and experience. Please note that this role includes evenings and weekends.
- Position Tenure: 3-year fixed term full-time/part time contract.
- Position Location: Askeaton Swimming Pool, Askeaton, County Limerick.
Appointment will be made subject to satisfactory:
Safeguarding and vetting requirements; and reference checks.
Applications should be made for the attention of the HR Manager – chloekinahan@swimireland.ie
and should include a Cover Letter and up to date CV.
Closing date for applications is noon Wednesday 15th October 2025. First round interviews will be held week closing 20th October 2025.
At Swim Ireland, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every element in the job description, we encourage you to apply anyway. You may be just the right candidate to for this or other roles. Swim Ireland is an Equal Opportunities Employer.